Privacy Policy

Effective Date: August 18, 2026

36 North Consulting (“36 North Consulting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information provided through our website.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or use www.36northconsulting.com, purchase products through our online store, contact us, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Email address

  • Mailing address

  • Billing address

  • Shipping address

  • Telephone number

  • Order information

  • Product and transaction information

  • Information submitted through contact forms

  • Account information

  • Website usage information

  • IP address

  • Browser and device information

  • Referring website or source

  • Cookies and similar technologies

  • Other information you voluntarily provide

We do not intentionally request or collect sensitive personal information unless it is reasonably necessary for a specific purpose and permitted by applicable law.

2. Payment Information

Payments made through our website may be processed by third-party payment processors.

Depending on the payment method selected, your payment information may be transmitted directly to the applicable payment processor rather than being stored directly by 36 North Consulting.

Payment processors may have their own privacy policies and terms governing the information they collect and process.

36 North Consulting does not guarantee the security or privacy practices of third-party payment processors and is not responsible for their independent acts or omissions.

3. How We Use Information

We may use information collected through our website to:

  • Process and fulfill orders

  • Process payments

  • Communicate with customers

  • Provide customer service

  • Respond to inquiries

  • Provide order confirmations and updates

  • Ship products

  • Prevent fraud and unauthorized transactions

  • Maintain and improve our website

  • Improve our products and services

  • Understand website usage and traffic

  • Send marketing communications when permitted

  • Maintain business and transaction records

  • Comply with applicable laws and legal obligations

  • Protect our website, business, customers, and users

  • Enforce our policies and agreements

4. Third-Party Service Providers

We may use third-party companies and service providers to operate portions of our business and website.

These may include, depending on the services currently enabled on our website:

  • WooCommerce

  • WordPress

  • Printful

  • Payment processors

  • Website hosting providers

  • Shipping providers

  • Email and marketing platforms

  • Analytics providers

  • Advertising platforms

  • Security and fraud-prevention services

  • Customer service and communication platforms

These providers may receive information necessary to perform services on our behalf or may independently collect information according to their own privacy policies.

We encourage users to review the privacy policies of applicable third-party providers.

5. Cookies & Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping cart functionality

  • Understand website traffic

  • Analyze website performance

  • Improve user experience

  • Support advertising or marketing activities

  • Detect fraud or security threats

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Analytics

We may use third-party analytics services to understand how visitors use our website.

These services may collect information such as IP address, device information, browser type, pages visited, referring websites, approximate location, and other usage information.

Analytics information is generally used in aggregated or otherwise analyzed form to improve our website and services.

7. Marketing Communications

If you voluntarily provide your email address or otherwise opt in to receive communications from us, we may use your information to send newsletters, promotional information, announcements, offers, or other communications.

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the applicable communication.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications necessary to fulfill an order or provide requested services.

8. How We Share Information

We do not sell personal information as a general business practice.

We may share information when reasonably necessary to operate our business, including with:

  • Fulfillment providers

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Technology providers

  • Analytics providers

  • Marketing service providers

  • Professional advisors

  • Service providers working on our behalf

We may also disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law

  • Respond to legal process

  • Protect our rights or property

  • Prevent fraud or abuse

  • Protect the safety of users or others

  • Investigate suspected unlawful activity

  • Enforce our agreements or policies

  • Facilitate a business transaction such as a merger, acquisition, sale, restructuring, or transfer of assets

9. Business Transfers

If 36 North Consulting is involved in a merger, acquisition, sale of assets, restructuring, financing, dissolution, or similar transaction, information maintained by the business may be transferred as part of that transaction.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information maintained through our website and business systems.

However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure.

Accordingly, we cannot guarantee that information transmitted to or through our website will always be completely secure or free from unauthorized access.

The FTC likewise recommends that businesses take reasonable measures to safeguard personal information and limit the information they collect and retain.

11. Data Retention

We may retain information for as long as reasonably necessary to:

  • Provide services

  • Complete transactions

  • Maintain business records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

  • Enforce agreements

  • Protect our legitimate business interests

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, services, or other online resources.

These websites are operated independently from 36 North Consulting.

We are not responsible for the privacy practices, security, content, policies, or practices of third-party websites.

Users should review the privacy policies of third-party websites before providing personal information.

13. Children’s Privacy

Our website is not intentionally directed toward children under the age of 17, and we do not knowingly collect personal information from children under 13 through the website.

If we become aware that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to address the situation.

14. Your Choices

Depending on applicable law, you may have certain rights regarding personal information, including the ability to:

  • Request information about personal data we maintain

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of certain marketing communications

  • Exercise other privacy rights provided by applicable law

Requests may be subject to applicable legal exceptions and verification requirements.

To make a privacy-related request, please get in touch with us using the contact information provided on our website.

15. Do Not Track

Our website may not respond to all “Do Not Track” signals or similar browser-based mechanisms.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers, or legal requirements.

The updated policy will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy to the extent permitted by law.

17. Contact Us

Questions regarding this Privacy Policy may be directed to 36 North Consulting through the contact information provided on our website.

36 North Consulting

Website: www.36northconsulting.com