Website Terms & Conditions
Effective Date: August 18, 2026
Welcome to 36 North Consulting. These Terms & Conditions (“Terms”) govern your access to and use of www.36northconsulting.com, including our website, online store, content, products, services, and related features.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the website.
1. About 36 North Consulting
36 North Consulting provides consulting, creative, marketing, design, event, nonprofit, business, and related services, as well as products through our online store.
Descriptions of services, products, pricing, availability, and other information provided on this website are subject to change without notice.
2. Website Use
You agree to use this website only for lawful purposes.
You may not use the website to:
- Violate any applicable law or regulation
- Commit fraud
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality
- Introduce malicious code or software
- Scrape, copy, or reproduce website content for unauthorized purposes
- Impersonate another person or business
- Submit false or misleading information
- Interfere with another user’s access to the website
- Engage in conduct that could damage 36 North Consulting or its reputation
We reserve the right to restrict or terminate access to the website at our discretion when we reasonably believe a user has violated these Terms or engaged in abusive, fraudulent, unlawful, or harmful conduct.
3. Website Content
We make reasonable efforts to provide accurate and current information on our website.
However, we do not warrant that all website content will always be complete, accurate, current, reliable, or error-free.
Information may contain typographical errors, omissions, inaccuracies, outdated information, or other errors.
We reserve the right to correct errors, update information, modify content, or cancel orders affected by an obvious pricing or product error.
4. Product Information
We make reasonable efforts to display product descriptions, images, colors, sizes, and other product information accurately.
However, actual product colors and appearance may vary depending on your device, monitor, lighting, manufacturing processes, and other factors.
Product availability is not guaranteed.
We reserve the right to limit quantities, discontinue products, modify products, or refuse or cancel orders when necessary.
5. Pricing & Orders
Prices displayed on the website are subject to change without notice.
An order confirmation does not necessarily constitute acceptance of an order if there is an obvious pricing, product, inventory, technical, or other error.
We reserve the right to cancel or refuse an order when permitted by law, including when:
- A product is unavailable
- There is a pricing or listing error
- Fraud or unauthorized activity is suspected
- Fulfillment is unavailable
- A shipping destination cannot be serviced
- Technical problems affected the order
- The order violates these Terms
If we cancel an order after payment has been received, we will issue any applicable refund to the original payment method.
6. Payment
Payments may be processed through third-party payment processors.
By submitting payment information, you represent that you are authorized to use the applicable payment method.
We are not responsible for unauthorized transactions caused by circumstances outside of our reasonable control, although we will make reasonable efforts to assist with legitimate transaction issues.
7. Refunds & Returns
All merchandise purchases are subject to our separate Refund & Return Policy.
By purchasing merchandise through our website, you agree to the terms of that policy.
8. Shipping
All merchandise purchases are also subject to our separate Shipping Policy.
Shipping and delivery estimates are not guaranteed unless expressly stated otherwise.
9. Intellectual Property
Unless otherwise indicated, the website and its contents—including logos, trademarks, business names, graphics, photographs, designs, written content, videos, artwork, layouts, marketing materials, and other materials—are owned by or licensed to 36 North Consulting.
You may not reproduce, modify, distribute, sell, publish, display, create derivative works from, or otherwise exploit our intellectual property without prior written permission.
Nothing on this website grants you a license or ownership interest in our intellectual property except as expressly stated.
10. User-Submitted Content
If you submit comments, reviews, testimonials, photographs, suggestions, feedback, or other content to 36 North Consulting, you represent that you have the right to submit that content and that doing so does not violate the rights of another person.
By submitting content, you grant 36 North Consulting a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, publish, distribute, and otherwise use the submitted content for legitimate business, marketing, promotional, or operational purposes, subject to applicable law.
We reserve the right to remove user-submitted content that we believe is unlawful, offensive, misleading, inappropriate, or otherwise inconsistent with our business or these Terms.
11. Third-Party Services
Our website may rely on or integrate with third-party services, including ecommerce platforms, payment processors, fulfillment providers, shipping providers, hosting companies, analytics providers, social media platforms, advertising services, and other technology providers.
Third-party services are independently operated.
36 North Consulting is not responsible for the availability, security, performance, policies, terms, content, or actions of third-party services.
Your use of third-party services may be subject to those providers’ separate terms and privacy policies.
12. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
The website may occasionally be unavailable because of maintenance, upgrades, technical problems, hosting issues, security incidents, internet disruptions, or circumstances outside our reasonable control.
We reserve the right to modify, suspend, or discontinue any portion of the website at any time.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, ITS CONTENT, AND PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
36 NORTH CONSULTING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.
WE DO NOT WARRANT THAT THE WEBSITE OR ITS CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 36 NORTH CONSULTING AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SERVICE PROVIDERS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:
- Your use of or inability to use the website
- Products purchased through the website
- Delayed or failed delivery
- Website interruptions
- Third-party services
- Unauthorized access or security incidents
- Loss of data
- Lost profits
- Loss of business opportunities
- Errors or omissions in website content
- Events outside our reasonable control
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATING TO A PURCHASE OR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO 36 NORTH CONSULTING FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
15. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless 36 North Consulting and its owners, members, officers, employees, contractors, agents, affiliates, service providers, and representatives from claims, damages, liabilities, losses, costs, and expenses—including reasonable attorneys’ fees—arising out of or related to:
- Your violation of these Terms
- Your unlawful use of the website
- Your violation of another person’s rights
- Content you submit to the website
- Your misuse of products or services
- Your fraudulent or unauthorized activities
- Your violation of applicable laws or regulations
16. Third-Party Links
Our website may contain links to websites operated by third parties.
These links are provided for convenience and informational purposes only.
36 North Consulting does not control or endorse third-party websites and is not responsible for their content, availability, privacy practices, security, products, services, or policies.
Your use of third-party websites is at your own risk.
17. Professional Information & No Guarantee of Results
Information provided by 36 North Consulting through this website, blog posts, social media, downloadable materials, or other content is intended for general informational purposes.
Where applicable, consulting, marketing, business, nonprofit, grant-writing, design, event, or other professional services are provided according to the specific scope and terms agreed upon with the client.
36 North Consulting does not guarantee any particular business, financial, fundraising, grant, marketing, audience, revenue, event, or other result unless expressly agreed to in a separate written agreement.
Past results, examples, testimonials, or case studies do not guarantee future results.
18. No Legal, Tax, Financial, or Other Professional Advice
Unless expressly stated otherwise in a written agreement, information provided through this website should not be interpreted as legal, tax, accounting, financial, medical, or other regulated professional advice.
You should consult an appropriately licensed professional for advice specific to your circumstances.
19. Force Majeure
36 North Consulting shall not be responsible for delays, failures, interruptions, or inability to perform caused by circumstances beyond our reasonable control, including natural disasters, severe weather, acts of government, labor disputes, supply shortages, transportation disruptions, internet or technology failures, pandemics, acts of terrorism, civil unrest, or other unforeseen circumstances.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.
21. Dispute Resolution
Before initiating formal legal proceedings, you agree to first contact 36 North Consulting and provide a reasonable opportunity to investigate and attempt to resolve the dispute.
Nothing in this provision prevents either party from pursuing rights or remedies that cannot legally be waived.
22. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
23. Waiver
A failure by 36 North Consulting to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.
24. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any applicable written agreements, constitute the applicable agreement between you and 36 North Consulting regarding your use of the website and related transactions, except where a separate written agreement expressly governs a particular service or transaction.
25. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
26. Contact Us
Questions regarding these Terms may be directed to 36 North Consulting through the contact information provided on our website.
36 North Consulting
Website: www.36northconsulting.com